Today we’re excited to launch LSO Analytics, a new reporting tool within Paladin designed to provide legal services partners with clear, actionable visibility into volunteer interest and opportunity activity — all in one place. Like all Paladin tools for LSOs, it is available at no cost.
Available in the Reports tab, the LSO Analytics Dashboard brings key engagement data together so organizations can better understand how volunteers are interacting with their opportunities and where outreach efforts are making the greatest impact.
Why LSO Analytics Matters
Legal aid organizations do a tremendous amount with limited time and resources. From recruiting volunteers to managing opportunity postings and reporting outcomes, it can be difficult to see the full picture. LSO Analytics helps reduce the uncertainty by turning engagement data into insights that support decision making, planning, and reporting, without manual work.
With LSO Analytics, you can explore:
- Volunteer Interest by Practice Area
See which legal areas are generating the most interest helping teams focus outreach efforts or identify areas for growth. - Interest by Cause and Community
Understand which causes and communities resonate most with volunteers, helping to align opportunities with volunteer motivations. - Interest Expressed and Volunteer Lists
Access a detailed list of volunteers who have expressed interest in opportunities, supporting more effective follow-up and engagement. - Interest by Opportunity
Identify which specific opportunities are performing well and which may benefit from updated descriptions or additional promotion. - New Opportunities Posted Over Time
Track posting trends to better understand activity and cadence.
All data can be filtered by date range and exported, making it easy to incorporate into reports, presentations, and funding applications.
How LSO Analytics Supports Pro Bono Programs
Whether preparing grant reports, evaluating volunteer engagement trends, or refining opportunity listings, the dashboard provides the insights needed to support informed decision-making.
By working alongside existing Paladin tools, LSO Analytics offers a more complete view of volunteer engagement and opportunity performance, without having to rely on manual tracking or spreadsheets.
Get Started with LSO Analytics
To access LSO Analytics, log into your Paladin account and click Reports in the top navigation. From there, you can begin exploring and exporting your data.
If you have questions or would like help getting started with Paladin, please reach out to [email protected].
Danielle LoMastro
Danielle is dedicated to delivering high-quality service and building strong, lasting relationships with clients. With a natural problem-solving mindset and a passion for innovation, she is inspired by the ways technology can drive progress—both for the world and for Paladin’s mission. Danielle brings a versatile professional background and a client-first approach to everything she does, always focused on delivering clear, effective results that make a difference.
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